SMILE Community Action Agency Non-Emergency Transportation Program

Overview

The SMILE Community Action Agency Non-Emergency Transportation (NET) Program is dedicated to providing reliable, safe, and affordable transportation services to individuals who lack access to traditional means of transport. Our program ensures that community members can attend medical appointments, social services, and other essential activities, promoting better health outcomes and overall well-being.

Our Mission

Our mission is to enhance the quality of life for our community by ensuring that all individuals, regardless of their transportation limitations, have access to essential services and opportunities.

Who We Serve

The NET Program is designed to assist:

• Seniors and elderly individuals
• Individuals with disabilities
• Low-income families
• Residents in rural or underserved areas
• Anyone who lacks reliable transportation for medical and essential appointments

Services Offered

Our program offers a variety of transportation services, including:

• Medical Appointments: Transportation to and from doctor’s visits, hospital appointments, dialysis, therapy sessions, and other medical services.
• Social Services: Rides to social service agencies, food banks, and community centers.
• Shopping and Errands: Assistance with transportation for grocery shopping and essential errands.
• Special Events: Transportation for community events, senior centers, and other social activities that improve quality of life.

Benefits of the NET Program

• Improved Health Outcomes: Ensures timely access to medical care and appointments.
• Enhanced Independence: Provides reliable transportation that helps maintain independence for seniors and individuals with disabilities.
• Community Engagement: Facilitates participation in community activities and social services.
• Economic Support: Reduces the financial burden of transportation costs for low-income families and individuals.

How to Access Our Services

Accessing our transportation services is straightforward:

1. Eligibility Verification: Contact our program coordinator to verify eligibility and discuss your transportation needs.
2. Schedule a Ride: Once eligibility is confirmed, schedule your rides in advance to ensure availability.
3. Enjoy Reliable Transportation: Our professional and courteous drivers will ensure you reach your destination safely and on time.

Contact Information

For more information or to schedule a ride with the SMILE Community Action Agency Non-Emergency Transportation Program, please contact us at:

• Phone: (337) 234-3272
• Email: info@smilecaa.org
• Address:        Central Office:  501 St. John Street, Lafayette LA 70501

New Iberia:  722 Walton Street, New Iberia, LA 70560           

We are committed to making transportation accessible and hassle-free for our community members. Let us help you get where you need to go!

Partner With Us

If you are a healthcare provider, social service agency, or community organization interested in partnering with the SMILE Community Action Agency Non-Emergency Transportation Program, please reach out to us. Together, we can ensure that no one in our community is left without the essential services they need.